Reviews
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Did not match up to Sheraton standards
04/22/2009After 4 hours on the road, i needed r&r,plus a toilet! i found this room to look as if someone hurridly put fresh sheets on the bed an ...
After 4 hours on the road, I needed R&R,plus a toilet! I found this room to look as if someone hurridly put fresh sheets on the bed an no attention on cleaning the room. I had to use the toilet and found pee and a wad of TP and black hairs in the bowl. yuck! The sitting room had a separate bar area with a coffee pot. The bar sink was dirty with old coffee spots, the fake door to the front of the bar was on the floor. The carpet was linty, the sofa was spotty and felt dirty, and, I scratched off cruddy spots with a brush. The tables were dusty. No hair dryer. This hotel is lacks the class of other Sheratons and poorly maintained, even the dining room ,Basils restaurant, need a good cleaning. I do not recommend this Sheraton.
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could be beautiful, but ...
12/07/2008The room had high points & very low points. the low points were the huge stains on the sofa and an area of the carpeting by the sofa. the high points ...
the room had high points & very low points. the low points were the huge stains on the sofa and an area of the carpeting by the sofa. the high points were high ceilings, 2 lcd tv's, & spaciousness of the room. parking was secure (cameras, gates, etc.), but is located under ground & appeared somewhat unkept. we checked in at 1am & therefore very little staff interaction (& no room service), but what we experienced was a courteous front desk person. with slight cost improvements/modifications, this would be a beautiful hotel & would be well worth the price.
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Nice Quick Getaway
10/08/2008I needed to take some time off from my usual day-to-day activities and slipped away to wilmington, delaware where i enjoyed my stay at the sheraton suites. it ...
I needed to take some time off from my usual day-to-day activities and slipped away to Wilmington, Delaware where I enjoyed my stay at the Sheraton Suites. It was a home away from home without the hustle and bustle of life. I recommend this hotel to anyone looking to stretch out on a nice, comfortable king-sized bed with flat screen TVs in two rooms. If, for whatever reason, you have to do work, the nice desk set-up was also beneficial. They also have a business center if you just have to get out of your room. If you are looking for shopping malls or anything nearby, plan to take a drive on the scenic route to New Castle (approximately 15 minutes away) because this hotel is located in the heart of downtown.
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Though under renovation, it was a great stay!
07/29/2008My family & i were traveling the mid-atlantic region, and decided on this hotel as a perfect half-way stop in-between our new york and virginia drive. when we ...
My family & I were traveling the Mid-Atlantic region, and decided on this hotel as a perfect half-way stop in-between our New York and Virginia drive. When we arrived it was very apparent the hotel was under a major renovation. Though some of the activities were not available to us due to the renovation, the Front Desk staff was very accommodating in giving us passes to a pool and work-out facility across the street. This was perfect, as our kids were looking forward to swimming. Though the restaurant was under construction, we were able to have a delicious lunch outside, with special discounted pricing. It was a gorgeous day, and very relaxing for us to be on vacation, watching the world go by, and sipping on the house specialty – Pomegranate lemonade. The hotel is also dog friendly, and had a very creative package at check-in for our pooch. *I think she loved her “Sheraton” dog bed as much as we loved our Sweet Sleeper – it was extremely comfortable. The staff was very nice and welcoming. The Front Desk staff was very knowledgeable in providing suggestions for our family activities. Though the renovation was in full form, you never would have known it from their service level. We will definitely be back to this hotel – especially to see the completed renovation, which looks to be extremely beautiful and trendy!
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hotel and parking
07/28/2008The hotel stay was good, the only negative experience was we were not able to park our suv in the hotel parking lot. the outside attendant was not very friendly ...
The hotel stay was good, the only negative experience was we were not able to park our suv in the hotel parking lot. The outside attendant was not very friendly because we needed to unload our luggage before going across the street to another area to park. We did take a some time because we had to toddlers to unload with their belongings. The desk clerks were very friendly. The hotel itself was excellent.
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